FAQ
Frequently Asked Question!
No. None of the products we offer contain research chemicals.
Yes. All orders are shipped in discreet, unbranded packaging.
We currently ship anywhere within the United States. At this time, we do not offer international shipping.
Orders are typically processed and shipped within 72 hours. Once your order ships, you’ll receive tracking information so you can follow its progress.
Customers are responsible for verifying that their shipping address is accurate before placing an order. Fungi Familia is not responsible for orders shipped to an incorrect address provided at checkout.
If you need to update your address, please contact us immediately after placing your order. We will do our best to make changes before your order ships, but we cannot guarantee address changes once processing has begun.
Returns and exchanges are handled on a case-by-case basis. If you have an issue with your order, please contact us and we’ll work with you to find a fair resolution whenever possible.
Once a package is marked as delivered by the shipping carrier, Fungi Familia is not responsible for lost or stolen packages. If this occurs, we recommend checking with household members, neighbors, your local post office, or the shipping carrier before contacting us.
No. We do not offer private meet-ups due to scheduling and availability. The only opportunity to meet us in person is when we’re vending at an event. To see where we’ll be next, visit our Instagram page @fungifamiliaco.
We accept all major credit and debit cards, Apple Pay, Google Pay, and Zelle.
Fast Reply
We aim to respond within 24–48 hours.
We Care
Your satisfaction means everything to us.
Thank You!
Thank you for being part of Fungi Familia.